Effective Date: 30 December 2024
King Taxi Albania ("we," "our," or "us") operates the King Taxi Albania mobile application ("the App") to provide taxi services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, payment information, and other details provided during registration or booking.
- Location Data: Real-time GPS location to provide accurate taxi services, such as determining your pickup and drop-off points.
- Device Information: Device type, operating system, and unique device identifiers.
- Usage Data: Information on how you interact with the App, such as pages viewed and features used.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage taxi services, including route optimization and ride matching.
- Process payments and manage bookings.
- Enhance user experience and improve the App.
- Communicate with you regarding updates, promotions, or support.
- Ensure security and prevent fraudulent activities.
- Use location data to offer precise navigation, track ride progress, and improve safety.
3. Sharing Your Information
We may share your information with:
- Drivers: To fulfill ride requests, including sharing real-time location for accurate pickups and drop-offs.
- Payment Processors: To complete transactions securely.
- Service Providers: Companies that help us operate and maintain the App.
- Authorities: If required by law or to protect rights and safety.
4. Data Security
We implement appropriate measures to protect your information from unauthorized access, alteration, or destruction. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data collection, including location data, where applicable.
6. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Changes are effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, don't hesitate to get in touch with us:
- Email: Info@kingtaxi.app